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Contact Us

Before contacting Member Services, may we suggest you view our answers to some frequently asked questions from VSP members. If you still have a question that is not addressed, please contact Member Services for additional assistance.

Contact Member Services
  • Call Member Services
    Call 1-800-877-7195 Monday - Friday
    5 a.m. to 7 p.m., Pacific Time to speak with Member Services.
  • E-mail Form Online
    Fill out our online e-mail form to get a response within 12-15 business hours.

  • E-mail Technical Difficulties
    Webmaster is available Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time.

    If your response is received during these hours, you can expect a reply no later than the next business day.

    To make sure you receive our e-mails, please add to your address book—so your filters will know to accept our e-mails.

While the information that is transmitted between you and VSP through this Web site is encrypted to ensure its confidentiality, please be aware that electronic mail (e-mail) is not. Please do not e-mail any information that you consider confidential and/or personal in nature, as e-mail can be susceptible to viewing by parties other than your intended recipient.

Please Note: To better prepare our response to your inquiries, it is important that you identify yourself fully by including all of the information requested above. However, if you do not require a response or want to only make a comment or suggestion, you may remain anonymous. Thank you.